Privacy Policy
This Privacy Policy explains what personal data Mentavita collects and processes, for what purposes we use it, and what rights users have when using our website, web interface, and mobile application.
1. General information
Mentavita is an AI service for emotional support and self-reflection.
Mentavita is not a medical service and does not replace professional therapy or psychiatric care.
2. Data we collect
- Account and registration data.
- User-generated content such as chat messages and journal entries.
- Technical data (device, browser, IP, session metadata).
- Service usage analytics and interaction signals.
3. Purposes of processing
We process data to deliver core features, improve product quality, maintain security, prevent abuse, provide support, and meet legal obligations.
4. Legal basis
Depending on jurisdiction, processing may be based on contract performance, legitimate interests, consent, and legal compliance requirements.
5. Data sharing
We may engage trusted technical providers (hosting, analytics, communications, payments) under contractual safeguards and only to the extent needed to provide the service.
6. Cookies and analytics
We use cookies and similar technologies to support authentication, analytics, and product performance. Browser settings can be used to manage cookies.
7. User rights
You may request access, correction, deletion, restriction, or objection depending on applicable law.
8. Data retention and deletion
We retain data only as long as needed for service operation, security, abuse prevention, and legal obligations. Account deletion requests are handled within a reasonable time.
9. Important notice
Mentavita is not intended for emergency mental-health intervention. If you are in immediate danger or crisis, contact emergency services or a licensed professional.
10. Policy updates
We may update this Privacy Policy from time to time. The new version becomes effective upon publication unless stated otherwise.